Return Policy

At Knobify1.com, we want you to be completely satisfied with your purchase. If you’re not happy with your cabinet knobs or wall hooks, we’re here to help! Please review our return policy below.

Returns & Exchanges

• You may return or exchange items within 30 days of receiving your order.

• Items must be unused, in their original packaging, and in resalable condition.

• Custom or personalized items are non-returnable unless they arrive damaged or defective.

• Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

How to Initiate a Return

1. Contact Us – Email our customer support team at [support@knobify1.com] with your order number and reason for return.

2. Receive Authorization – We will provide you with a Return Authorization (RA) number and return instructions.

3. Ship Your Return – Securely package the items and include the RA number inside the package. Use a trackable shipping method for your protection.

4. Refund Processing – Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days. Shipping charges are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or a full refund at no additional cost to you.

Final Sale Items

• Clearance or final sale items are non-returnable.

• Gift cards are non-refundable.

For any questions regarding returns, feel free to reach out to us at contact@knobify1.com. We appreciate your business and look forward to serving you!

Knobify1.com – Quality Hardware, Hassle-Free Shopping!